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NB, never adjust either the action or the intonation on one of these without slackening the strings off almost fully - or you will chew up the top slots, the sides of the posts or both. Also don't use a screwdriver to adjust the posts - the slots are designed for a flat object which fills the slot - real Gibson ones are actually intended for a coin! (I forget which value of US currency.) I use an old steel ruler if they won't turn easily with fingers.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Then, can you "wobble" the studs about in the inserts - ie are the studs loose - or do they fit like you'd expect a bolt into a nut?
If they're wobbly-loose, then something's not quite right.
If you're careful, you may be able to investigate without doing enough to affect the warranty...
First, measure the height from the body to the underside of the bridge, so you can put it back as it is. If you don't have a steel rule you can use a piece of paper and mark the height on it. (I would measure parallel with the middle of the posts.)
Then slacken the strings fully - you should be able to get them loose enough that you can pull the tailpiece off the posts without having to undo them from the machineheads.
Now unscrew the posts, by hand if they will come out like that. Have a look at the threads on the post and see if they look damaged or the posts are bent. Post pics, if you're not sure.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Will try again in theorning and take pics
However, it does sound like either the studs and inserts are *extremely* poor quality or they've just used the wrong sizes.
I would 'lean towards' ( ) sending it back if you're not happy - it could well cause trouble in the long term even if it's just about workable now.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein